Our service is available, favorable, reliable, expeditious.
In modern conditions reliability of work of office equipment directly influences success of your business. Why the Customer addresses to our organization:
• our service center is a dispatching service, highly skilled engineers, planning of warehouse stocks, expeditious delivery of expendables and spare parts, consulting support;
• our company pursues the flexible service policy based on requirements and needs of Customers. We offer various forms of technical support of the equipment on the terms of various types of service contracts, including the contract for full service;
• free training of the operator in bases of work at the equipment;
• priority of a call of the engineer and supply with expendables and spare parts;
• constant control of quality of the press and timely recommendations about acquisition of spare parts.
For a call of the engineer place the order to phones dispatcher: (012) 497-16-56 (055) 790-78-40. The engineer will contact you and will agree about visit time. As a rule, the engineer comes next day after a call. There is a possibility of reduction of an arrival time to 2-3 working hours. During visit the engineer carries out diagnostics, necessary repair and adjustment, makes recommendations about further operation of the equipment. If replacement of spare parts is necessary for elimination of malfunction, a bill will be made out you for their acquisition, after payment of account of the spare part will be established. For the performed works the guarantee is given 1 month, during this period of malfunction connected with the performed works are eliminated free of charge. The guarantee does not extend to the spare parts used at repair, expendables and quickly worn out details.